The Team

MassMutual’s Worksite Technology organization seeks a highly motivated and experienced Program Manager to join the team. In this position, you will manage all aspects of program and project management related to the deployment of technical solutions for our Worksite stakeholders. Your responsibilities will include overseeing multiple tracks of work across this initiative.

The Opportunity
A primary point of accountability to business sponsors in Worksite Technology for planning, day-to-day execution, management, implementation and reporting of large, complex projects often of varying scope that involve teams across the enterprise. Accountable to manage and monitor project tasks and controls during project planning and delivery activities to ensure on-time and quality goals are met within scope and budget. Work independently and apply advanced project management knowledge, skills, tools and techniques to project deliverables, processes, communications, and presentations to meet or exceed stakeholder needs and expectations. Understand, apply, promote and contribute to MassMutual use of different delivery methodologies, standards and tools

The Impact

Individuals in this role will work closely with the team, our business partners, and vendors to drive the work as it aligns to our strategies. The individual in this role will be expected to:

Be accountable to business sponsors and management to drive delivery of quality solutions tied to multiple tracks of work. This includes holding yourself and the project team accountable for delivering objectives on time and with quality, with an eye on scope and budget.
Gain recognition as a trusted advisor and leader with our customers and stakeholders at all levels of the organization across business and IT. This can include providing input into and/or influence business strategies and direction that determine and shape projects.
Work independently and with management on highly visible, complex projects. This includes developing, monitoring, and reporting on all project/program tasks and deliverables; actively managing the resource plan; and tightly managing the project budget, approved funding, forecasts and actuals.
Remove barriers to enable project team to complete objectives no matter how difficult. Drive and influence decisions while also assessing risk and impact. Effectively negotiate priorities and solutions.
Develop project plans, manage, monitor and report on all program tasks, activities, expectations, controls and deliverables
Provide input into business strategies and direction that determine and shape projects and promote efficiencies
Supply accurate program/ project estimates and tightly manage the budget, approved funding, forecasts and actuals
Secure and maintain program/ project resources and actively manage resource plans, direct other project managers
Remain focused on big picture and prioritize competing responsibilities
Understand, apply and promote an agile approach to delivery where applicable
Look for and champion opportunities to reduce cost, improve efficiency while delivering on commitments
Provide solutions and continuous improvement opportunities to efficiently solve problems and provide critical thinking skills
Naturally lead and command authority; influence and inspire across a matrixed organization (i.e. without control or positional authority)
Exercise independent and fair consensus-building skills when conflicts arise
Demonstrate team building skills by developing high performing project teams, setting a positive tone and leading by example
Hold self and project team accountable for outcomes
Actively coach and mentor members of the organization
Effectively operate with limited information and ambiguity
Effectively negotiate priorities and solutions
Manage vendor relationships as required

The Minimum Qualifications

Bachelor’s degree
8+ years of project management experience
8+ years of program management experience
5+ years advanced experience with agile project methodology

Preferred Qualifications

15+ years of program/ project management experience
5+ years of Agile delivery experience
PMP Certification, Agile/ Scrum/ SAFe certifications
Proven ability to apply advanced project and program management skills, tools and techniques to project deliverables, processes, communications and presentations
Advanced knowledge of project lifecycle
Effectively utilize current project planning, reporting and support tools (e.g. project management software)
Ability to drive and/or develop business cases and cost-benefit-analyses, understand them thoroughly and continually monitor projects/programs against them to ensure benefit realization
Experience working within the insurance industry as a technology program manager and knowledge of worksite suite of products preferred
Experience managing vendor delivery and vendor relationships
Strong financial management skills
Outstanding written and verbal communication skills
Experience with Product Delivery for multiple lines of business
Comfortable working in ambiguity, capable of establishing and growing functions and teams from the ground up
An action-oriented, driven, entrepreneurial mindset
Demonstrated experience in developing, managing, monitoring and appropriate reporting on programs, projects and/or project tasks, controls and holistic project financials including but not limited to trends / variances / themes
Demonstrated skill at developing high quality project / program reporting that is appropriate for presentation to senior leadership

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.